Terms of Service

Welcome to Viluze! These Terms of Service (“Terms”) govern your use of our website located at https://www.viluze.com/ (the “Site”) and the services provided by Viluze (“we,” “us,” or “our”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. General Overview

Viluze specializes in offering a curated selection of high-quality perfumes from various brands, with plans to introduce our exclusive perfume line in the future. By using our website, you acknowledge and agree that you are legally capable of entering into a binding contract.

2. Account Registration

  • To access certain features of our Site, you may be required to register an account.
  • You agree to provide accurate, current, and complete information during the registration process.
  • You are responsible for safeguarding your account login information and are solely responsible for any activities or actions under your account.

3. Products and Orders

  • Product Availability: We strive to ensure that all products displayed on our Site are available, but availability may change without notice.
  • Pricing: All prices listed on our Site are subject to change without notice. We reserve the right to correct any errors in pricing or descriptions.
  • Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or reject your order at our discretion. An order confirmation does not guarantee acceptance of your order.
  • Payment: Payments are processed securely through our trusted payment partners. We accept [list of accepted payment methods].

4. Shipping and Delivery

  • Shipping Policy: We deliver worldwide with estimated delivery times displayed at checkout. Shipping costs are calculated based on your location and order size.
  • Risk of Loss: All items purchased from Viluze are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon delivery.
  • International Orders: Additional customs fees, taxes, and duties may apply to international orders. These are the responsibility of the customer.

5. Returns and Refunds

  • Return Eligibility: We accept returns within 14 days of delivery. Products must be unused, unopened, and in their original packaging.
  • Refund Process: Refunds will be issued to the original payment method after the returned item is inspected.
  • Non-Returnable Items: Customized, final sale, or limited-edition items may not be eligible for returns.

6. User Conduct

You agree not to:

  • Use the Site for unlawful purposes or violate any applicable laws.
  • Upload, share, or distribute any content that is offensive, harmful, or violates intellectual property rights.
  • Interfere with or disrupt the security or functionality of our Site.

7. Intellectual Property

All content, including text, images, graphics, and logos on this Site, is the property of Viluze or our licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content from our Site without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • Viluze shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our Site or services.
  • We do not guarantee that our Site will be error-free, secure, or uninterrupted.

9. Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy [Privacy Policy].

10. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or engage in any behavior that we deem harmful to our business or other users.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of our Site constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

📧 Email: [support@viluze.com]